πŸ“ž Call Us: (931) 668-4131

⏰ Hours of Operation:

Monday – Friday: 8:00 AM – 5:00 PM

Saturday: 8:00 AM – 12:00 PM

Empowering Middle Tennessee Through Advanced Telecommunications

Established in 1954, Ben Lomand Connect is a member-owned cooperative dedicated to providing cutting-edge telecommunications services across Middle Tennessee. With a focus on innovation and community engagement, Ben Lomand Connect offers a comprehensive suite of services, including high-speed internet, digital TV, voice services, and security solutions, to both residential and business customers.


Our Impact on the Community

πŸ’Ό Economic Development

βœ” Infrastructure Investment: Ben Lomand Connect has made significant investments in fiber-optic infrastructure, enhancing connectivity and supporting economic growth in the region. Their fiber network reaches an estimated 48,764 homes, providing reliable and high-speed internet access essential for modern businesses and remote work.

βœ” Employment Opportunities: As a locally operated cooperative, Ben Lomand Connect contributes to the local economy by creating jobs in technical support, customer service, and field operations, thereby fostering community development.

🏫 Community Engagement and Services

βœ” Educational Support: Demonstrating a commitment to education, Ben Lomand Connect offers programs like the 2025 Youth Tour, providing students with opportunities to learn about leadership and the telecommunications industry.


βœ” Community Initiatives: The cooperative actively participates in local events and drives, such as food and deodorant drives, addressing immediate community needs and promoting social responsibility.

🏦 Services Offered

βœ” High-Speed Internet: Offering fiber internet with speeds up to 10 Gbps, Ben Lomand Connect ensures that both urban and rural customers have access to fast and reliable internet services.

βœ” Digital TV and Voice Services: Providing a range of digital television packages and voice services, including local and long-distance calling, to meet diverse customer preferences.

βœ” Security Solutions: Offering home security and monitoring services to help protect residential and business properties, ensuring peace of mind for their customers.

🏑 Community Development & Outreach

βœ” Expanding Services – While rooted in Grundy County, BetterFi extends its services across Tennessee, including Hamilton County, to address financial inequities.

βœ” Collaborative Partnerships – By partnering with nonprofits, community groups, and financial institutions, BetterFi fosters economic justice and financial stability.

Branch Locations:

Crossville: 205 O'Brien Drive, Crossville, TN 38557

Sparta: 502 Ben Lomand Drive, Sparta, TN 38583

Tracy City: 67 Main Street, Tracy City, TN 37387

Spencer: 489 Spring Street, Spencer, TN 38585 (Located inside Citizens Tri-County Bank, for bill payments only)

Manchester: 1335 McArthur Street, Manchester, TN 37355 (Located in the Coffee County Administrative Plaza)

πŸš€ Looking Ahead

Ben Lomand Connect remains committed to enhancing the quality of life in Middle Tennessee through continuous technological advancements and community involvement. Future initiatives include:

βœ… Expanding Fiber Network: Continuing to broaden the reach of their fiber-optic infrastructure to underserved areas, ensuring equitable access to high-speed internet.
βœ… Innovative Service Offerings: Introducing new products and services that cater to the evolving needs of both residential and business customers.
βœ… Community Development: Sustaining active participation in local events, educational programs, and charitable activities to foster a connected and thriving community.

Through steadfast dedication to service excellence and community partnership, Ben Lomand Connect exemplifies the positive impact a member-owned cooperative can have on regional development and individual well-being.